Greet Menu and Tips general terms
This Agreement is a mandatory legal contract between You and Greet and regulates Your right to use the Software for organizing and managing public catering service provision processes.
Last updated 2025-08-xx
1. Definitions
1.1. "Agreement" - this Software Usage Agreement (general terms), which is an inseparable component of the Service Order (special terms). This Agreement applies to the extent that specific cases are not otherwise determined in the Service Order.
1.2. "Service Order" - special terms of this Agreement, which establish individualized cooperation conditions between Greet and Partner, including settlement terms. The Service Order is an inseparable part of this Agreement.
1.3. "Software" means the public catering establishment menu management Software owned by Greet, as well as related proprietary media, printed materials, any related documentation (including any electronic documentation), and all updates and modifications of the aforementioned products provided to You by Greet.
1.4. "You" / "Partner" means a legal entity that, having become a party to this Agreement, agrees to the Software usage terms and acquires the right to use the Software in the manner specified in the Agreement.
1.5. "Greet" – UAB "Greet menu", the owner and administrator of the Software, the Software creator.
1.6. "Greet Platform" – this is the Software system administered by Greet, provided to Partner for use under this Agreement and individually adapted for Partner's activities. The Greet Platform includes an individual Partner menu (accessible via QR code or other link) and all related functions necessary to organize and manage Partner's service provision.
2. Greet's actions
2.1. Guided by this Agreement, Greet performs the following actions:
2.1.1. uses Your name, logo and/or trademark as a reference in Greet marketing materials (e.g., website, publications, presentations);
2.1.2. ensures that properly used Software operates according to its described technical specifications. This assurance does not apply if the Software was used improperly, modified or installed without Greet's consent;
2.1.3. undertakes to make maximum efforts to maintain continuous Software operation, improvement and as prompt incident resolution as possible;
2.1.4. Greet has the right to apply additional platform fees to Partner's customers, following dynamic pricing principles.
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3. Partner's actions
3.1. Guided by this Agreement, Partner must ensure that:
3.1.1. all Partner product positions (menu) presented on the Greet Platform are actually available to customers;
3.1.2. the customer order delivered to Partner's customer matches the product description presented on the Greet Platform;
3.1.3. product prices specified on the Greet Platform match the price specified at Partner's physical location (restaurant, café, etc.);
3.1.4. Partner is fully responsible for all information presented on the Greet Platform, including, but not limited to, product prices, descriptions, photos, as well as information uploaded by Greet at Partner's request or with Partner's knowledge;
3.1.5. Customer is not charged any additional fees for using the Greet Platform;
3.1.6. Greet QR codes and other related visual materials at Partner's physical location are clearly visible, neat and representative;
3.1.7. Greet QR codes are not changed or corrected without prior Greet consent;
3.1.8. Provide Greet with all necessary information and documents required for service provision in a timely manner, including, but not limited to, current price lists, menus, descriptions, photos and other data necessary for Software operation.
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4. Software usage
4.1. The Software is not sold to You – during the Agreement validity period You are only granted the right (license) to use the Software owned by Greet and administered by Greet and adapted to You during the Agreement validity period.
4.2. Partner has the right to use only after paying for Software usage, detailed in the Service Order, and only according to its direct purpose, complying with all technical Software limitations and permitted operating methods. One license grants the right to use one copy of the Software only at a specific Partner location specified in the Service Order. Each additional Partner location requires a separate license.
4.3. Partner is prohibited from transferring, sublicensing, modifying, copying or otherwise granting the right to use the Software to third parties.
4.4. Partner may initiate Software changes, functional improvements, however their implementation is only possible through Greet.
4.5. Partner does not have the right without Greet's permission to copy, use, reproduce, adapt, transform, modify, distribute, lend, export, import or publicly or privately publish Greet's licensed Software or its modifications in any form or manner, except what is permitted by this Agreement.
5. Intellectual property and trade secrets
5.1. Greet is the sole and exclusive owner of all intellectual property rights to the Software at any moment of this Agreement execution, as well as after its termination. Greet's intellectual property rights are absolute, without any territorial or time limitations.
5.2. All technical, commercial, financial or organizational data, including, but not limited to, Software code, structure, operating logic, user data, marketing strategies, pricing models and any other information, are considered Greet's trade secrets. Partner undertakes not to disclose, transfer, use or make available to any third party Greet's trade secrets in any manner.
6. Settlement procedure with Greet
6.1. Partner's right to use the Software is based on proper settlement with Greet. Proper settlement is an essential contract condition.
6.2. The procedure for settling for services, rates, as well as other terms are established in the special terms of this Agreement (Service Order).
6.3. If Partner delays settlement with Greet under the conditions and procedure established in the Agreement for more than 30 (thirty) calendar days, Greet has the right, at its discretion, to use one or more of the following rights:
6.3.1. suspend service provision and Software operation until full settlement;
6.3.2. demand payment of the entire remaining price for Software usage for the Agreement validity period and compensation for direct losses, if any are incurred due to non-settlement;
6.3.3. unilaterally terminate the Agreement and terminate Software operation.
7. Agreement validity and termination
7.1. The Agreement comes into effect from the Service Order signing date and is valid for 12 months, unless otherwise agreed in the Service Order. The Agreement is automatically renewed an unlimited number of times, unless You notify Greet in writing of the intention not to renew the Agreement no later than 30 (thirty) calendar days before the current term ends. If You terminate the Agreement before the term, Greet has the right to demand payment of the entire Software rental price for the agreed period and compensation for other direct Greet losses.
7.2. Greet reserves the right at any time, for any reason and without prior notice to suspend or terminate the Software usage right.
7.3. Partner has the right to unilaterally terminate this Agreement, by notifying Greet in writing 10 (ten) calendar days in advance, if Greet without important reason fails to fulfill an essential obligation – does not ensure continuous Software operation or maintenance for more than 10 (ten) calendar days in a row, and does not eliminate the violation within the specified warning period.
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8. Confidentiality
8.1. All information of this Agreement, including Software content and usage terms, functionality and parties' obligations, is considered confidential. Disclosure of this information to any third parties is considered an essential violation, giving Greet the right to immediately terminate the Agreement.
9. Force majeure
9.1. The parties are released from liability for losses or non-fulfillment of obligations due to reasons beyond their control, including, among other things, electricity supply interruption, telecommunications disruptions or other reasons they cannot control.
10. Greet's liability
10.1. Greet makes maximum efforts to ensure smooth and quality provision of Software usage services specified in the Agreement. However, Partner understands and agrees that Greet is not responsible for what business or financial results Partner will achieve using these services.
10.2. Greet does not guarantee that Software operation will be continuous or error-free, that service usage will meet Partner's expectations or ensure specific results. Greet also does not assume responsibility for technical irregularities, disruptions or third-party actions that may affect service quality, including, among other things, Partner's possible losses for lost profit, reputation, work suspension, result accuracy, equipment failure or damage arising from Your use of the Software, as well as for all other cases that occurred due to reasons beyond Greet's control. Greet's maximum liability for any damage arising from this Agreement is limited to the license fee you paid for the Software license over the past 12 (twelve) months.
10.3. Greet acts as a Software provider and is not a party to the sales contract. Greet is not a Goods or Services provider, therefore is not responsible for the quality of services, food and beverages provided by Partner.
11. Payments
11.1. All payments between Greet and Partner will be made by offset method to the extent possible.
12. General provisions
12.1. This Agreement is governed by and interpreted according to the laws of the Republic of Lithuania.
12.2. All disputes related to this Agreement or arising from it are resolved in a competent court according to Greet's registered office - Vilnius City courts.