How Flying Tomato Pizza accelerated service with Greet Pay
Flying Tomato Pizza is a popular and modern spot in Vilnius Old Town, chosen by those who value cozy moments with friends or family. The restaurant is known for its delicious pizzas, lively atmosphere, and high customer traffic, especially on weekends. As a result, the restaurant faces the challenge of ensuring fast and smooth service so that every guest feels well taken care of.
The challenge: a complicated payment process
High customer traffic and frequent requests from groups to pay separately were slowing down service. Waiters had to manually split bills, calculate each guest’s order, and wait for everyone to pay in cash or by card. This not only extended table turnover times but also created inconveniences for both guests and staff, especially during peak hours.
The solution: Greet Pay
The solution came in the form of Greet Pay. Now, guests simply scan a QR code, split the table bill, and pay independently at their convenience. The entire process takes only a few seconds, allowing customers to complete their payment quickly while waiters can focus on providing high-quality service.
The result: efficiency and satisfied customers
- Faster service: Payment times were nearly cut in half, allowing the restaurant to serve more guests even during peak hours.
- More attention for customers: With guests paying independently, waiters have more time to focus on high-quality service, recommendations, and warm interactions.
- Higher tips: The digital system encouraged guests to leave larger tips - on average 2–3 times more than before, thanks to the convenience of the process.
- Happier staff: Employees feel more motivated as they receive direct tips and immediate customer feedback, which boosts their confidence and engagement.
“Greet is incredibly helpful when serving groups. We save a lot of time because guests split the bill themselves, allowing us to focus more on their needs. With Greet, our waiters now feel like they have a second pair of hands.” – Kristina, Restaurant Manager.
Fast service, happy guests, motivated staff. With Greet, it becomes part of everyday life! More information about Greet Pay here.
