QR code payments: is it worth introducing in your restaurant? Cover image

QR code payments: is it worth introducing in your restaurant?

Greet Pay is our most popular product, allowing guests to pay their table bill with a QR code. It is especially useful during busy hours, since guests can pay without waiting for a waiter. When visiting in larger groups, the bill can also be split through Greet. Guests simply choose the dishes they want to pay for and complete the payment.

The system was designed to be simple and easy to use, yet we understand that new technology may feel like a challenge in your daily operations. In this article we address the most common concerns and hopefully clear away any doubts.

Why QR codes?

QR codes are scannable codes that allow quick access to the information stored in them. During the pandemic, they became familiar and easy to use for almost everyone. All it takes is a phone camera scan.

Because of their accessibility and convenience, QR codes fit perfectly into hospitality. They require no major additional costs and provide a modern way to improve service efficiency.

Will it fit my venue?

Each restaurant should consider its own workflow and specifics.

If you have at least six to eight tables, a steady flow of guests, or peak times such as lunch and dinner rush, Greet Pay is a valuable solution. Using QR payments reduces staff workload and guest waiting time, making it a practical choice for many venues.

QR codes can be presented on different materials such as stickers, stands, or tokens. Their design is customized to match the style of each restaurant, so Greet Pay integrates smoothly not only into daily work but also into the look and feel of your interior.

Will the system be too complicated?

Although QR code payments may seem like an extra task added to an already established routine, Greet was built for people, both staff and guests, so the process is simple.

The payment system integrates with the most popular POS systems. This means there is no extra work for staff. In fact, waiters appreciate Greet Pay because it handles tasks such as invoice generation and bill splitting for them.

And Greet is always there to help, both during setup and in daily use, ensuring the solution works smoothly as a real support tool.

Will guests actually want to scan a QR code?

Greet Pay is a convenient way to pay independently without waiting for staff, which is why it is loved by many guests. It is quick, straightforward, and clear to anyone, no matter where they are from.

While QR codes are more familiar to younger generations, older guests use them comfortably as well. The product does not replace the human connection, it simply makes everyday tasks easier for waiters. Guests who prefer help or another payment method can always ask the staff.

Most guests choose speed and convenience. Since no extra registration or apps are required, Greet Pay is almost always tried.

What about unpaid bills?

Giving guests the option to pay on their own lightens the load for staff, but it may raise questions about missed payments. Monitoring this is very straightforward. Each staff member has their own account where they can see the status of every table. Once a bill is paid, they receive a notification on their phone. Payments also appear instantly in the POS system, so they can be checked anytime.

Will tips decrease?

The opposite is true. Restaurants that have introduced Greet Pay noticed that guests leave on average 10 to 15 percent in tips, almost double the usual amount. When paying, guests see a suggestion window with tip amounts they can choose or adjust.

Staff can also personalize their profile with a photo and a short description of what they are collecting tips for, which further encourages generosity.

Payment by QR code is a simple, recognizable solution that brings real value to everyday restaurant operations. Faster service, less workload, higher tips, and easier bill splitting make Greet Pay a powerful tool for any venue. If you are still considering, we invite you to contact us and we will help you evaluate whether this solution fits your restaurant.