When invoice issuing no longer takes so much time: the Meating Room success story Cover image

When invoice issuing no longer takes so much time: the Meating Room success story

Meating Room is a stylish restaurant in the heart of Vilnius, where special attention is given not only to high quality food but also to impeccable guest experience. It’s a place where every guest matters and every meeting is special. Business clients often choose this restaurant not only for its delicious food but also for professional service.

Challenge: many administrative processes

In daily operations, a lot of time was spent on distributing customer bills and issuing invoices. These processes often disrupted smooth service, especially when the restaurant was busy with many tables and aimed to provide individual attention to every guest. The team had a clear goal – less time on administration, more time for the guest.

Solution: Greet Pay

Meating Room chose the Greet Pay solution. By scanning a QR code with their phone, guests can:

  • Pay the bill independently;
  • Easily split the bill;
  • Leave tips by card;
  • Receive invoices by email.

Issuing invoices became especially easy for business clients, and the restaurant, systematically gathering guest feedback and monitoring operational statistics through Greet, can quickly respond to customer comments and improve faster.

Result: more focus on guest service

  • Faster and smoother service: guests pay independently, and staff can focus more on service.
  • Less administrative work: splitting bills and issuing invoices no longer require extra staff time.
  • Data driven decisions: the restaurant continuously receives guest feedback and, thanks to Greet accounting module, can track operational statistics to react quickly and improve.
  • Higher tips for staff: employees’ work is often rewarded with 10 -15% tips from each order.

“Payment via Greet helps ensure that each visit is enjoyable for everyone – both in terms of taste and service. Customers no longer face any inconvenience when requesting invoices, and the staff are happy with the increased tips,” - Rasa, manager of Meating Room restaurant.

Learn more about Greet Pay here

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